Privacy policy

This Privacy Policy describes how Zainco collects, uses, and protects your personal information when you visit or make a purchase from our store.

🔐 1. Information We Collect

When you browse or make a purchase on our site, we may collect:

  • Your name, phone number, and delivery address

  • Order and payment details (no full card data is stored)

  • Messages or communications sent via WhatsApp

We do not collect or store sensitive information like passwords or full credit card numbers.

🎯 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you for order updates or confirmations

  • Respond to your inquiries and provide support

  • Improve our services and customer experience

We will never sell, rent, or share your personal data with third parties for marketing.

🚚 3. Sharing Your Data

We only share your information with:

  • Our delivery partners to fulfill your order

  • Payment processors, where applicable, to process your transaction

These parties are required to protect your information and use it only for the intended purpose.

🧾 4. Data Security

We take reasonable measures to keep your personal data secure and protected from unauthorized access. Your information is used only for order and support purposes.

🧍 5. Your Rights

You can request to:

  • Review or correct your personal data

  • Ask us to delete your information after your order is completed

  • Opt-out of marketing communications (if we ever introduce them)

📞 6. Contact Us

If you have questions about how we handle your data, please contact us at:
📱 WhatsApp: +971 56 328 7897
🕒 Available daily from 10:00 AM – 10:00 PM

By using our website and placing an order, you agree to the terms in this Privacy Policy.
Zainco reserves the right to update this policy when needed — changes will be posted here.